SEA
AGRI-BULK
DELIVERY SYSTEM


SEA
AGRI-BULK
DELIVERY SYSTEM


IT'S SEA TIME, GET INFORMED

flecha a SEA

SEA



SEA is the acronym for Sistema d’Entregues d'Agroalimentaris or Agri-bulk Delivery System. It is the system designed to make it easier for transport companies to pick up cargos from the agri-bulk terminals that the Tarragona Port Authority places at the disposal of the different agents involved.

SEA IN 5 STEPS




1   

SEA point 1

The Purchaser requests a volume of merchandise at the Terminal for a specific date.



2  

SEA point 2

The Terminal indicates the availability of the merchandise.



3  

SEA point 3

The Transport Company receives the assignment and location and selects an available time slot.



4  

SEA point 4

The Terminal assigns the merchandise pick-up point and time.



5  

SEA point 5

The Driver collects the load at the pick-up point on the day and at the time indicated.

ADVANTAGES



TRANSPORT COMPANY
AND DRIVER

Less waiting time.
Improved vehicle cost-effectiveness.
Fewer administrative procedures.
Improved planning.

BUYER

Improved planning.
Information on availability.
Information on time needed for pick-up.
Improved traceability.

TERMINAL

Fewer incidents.
Improved resource management.
Improved planning.

WAYS OF ACCESSING SEA



WEBSITE ACCESS
NON-AUTOMATED

Applications to pick up single or occasional deliveries can be made online via the SEA website at https://sea.porttarragona.cat

Access is restricted, you must register.

MOBILE PHONE ACCESS

The HORASEA app is designed to allow drivers to see their loading assignments and designated times and pick-up points on their mobile phones, as well as to receive notifications of any possible changes or incidents.

icon apple store          icon google play

WEBSITE ACCESS
AUTOMATED

For applications to collect regular deliveries we recommend you request the automation of the process to save time and avoid human error.

To integrate your software with that of SEA, please contact customer@porttarragona.cat

Register to receive information

REGISTRATION



DRIVER

Download the HORASEA mobile phone app. Your Transport Company will give you the username and password you need. Through the app you will be informed of the date, time, loading point and any possible incidents or changes.

If you cannot install the HORASEA app, your Transport Company will inform you of your pick-up assignments and any possible incidents or changes.

icon apple store          icon google play

TRANSPORT COMPANY

It is the Purchasing Company’s responsibility to register you for making deliveries. You will receive an email with a username and a password to access the SEA platform.

PURCHASER

The Terminal has to register you so that you can order merchandise. You will receive an email with a username and a password to access the SEA platform.

TERMINAL

The Port Authority will register you to be able to manage orders and deliveries.

TRAINING



The Port has organised 2 different SEA system training webinars, one for each type of user (Purchaser, Terminal or Transport Company). They will explain the operation of the platform and you will be able to ask questions and clear up any doubts you may have.  Choose your training session

In addition, the training is complemented by the  SEA SCHOOL, where you will find summary videos of the operation and each of the profiles of use of the platform.

And if you are one of the authorized profiles, you will be able to access detailed videos that will help you in each of the uses of the tool at  sea.porttarragona.cat

SEA SCHOOL




1  SEA FLOW vídeo flujo

2  TRANSPORT vídeo transportistas

3  PURCHASERS vídeo compradores

4  TERMINAL vídeo terminales



These videos summarise the operation of the SEA Agri-bulk Delivery System.

The "SEA Flow" video gives an overall perspective of the system and there is a separate video for each type of user (Purchaser, Terminal or Transport Company).

If you belong to one of the authorised user profiles, you can access detailed videos that will guide you through each of the uses offered by the platform. Click here.

FAQS



1   Is registering the same as signing up for the SEA platform?
NO. Registration is to be kept informed of the latest information and signing up is the access to the Agri-bulk Delivery System.

2   Is there a procedure and a functional document for the Agri-bulk Delivery System?
YES. Register to be kept up to date and to receive those documents and information on the SEA.

3   When do you recommend automating access to the SEA?
When you make 15 or more delivery requests per day. Request the API rest from the Port Authority: customer@porttarragona.cat

4   Is it easy to work with the non-automated webSEA platform?
YES, providing you don’t have a large number of delivery applications per day, as the web SEA platform interacts manually. Access is via internet: https://sea.porttarragona.cat

5   Is it essential for the driver to download HORASEA mobile phone app?
NO. The app is designed to help lorry drivers manage their loading assignments, designated times and pick up points, as well as any possible changes or incidents. If the driver does not have the app, it will be the transport company that advises them of the assignments, changes or incidents.

6   When will the training sessions be held?
The Port has organised 2 different SEA system training webinars, one for each type of user (Purchaser, Terminal or Transport Company). They will explain the operation of the platform and you will be able to ask questions and clear up any doubts you may have.  Choose your training session

In addition, the training is complemented by the  SEA SCHOOL, where you will find summary videos of the operation and each of the profiles of use of the platform.

And if you are one of the authorized profiles, you will be able to access detailed videos that will help you in each of the uses of the tool at  sea.porttarragona.cat

7   Do the Terminals guarantee the assigned delivery times?​
YES, at their loading points and warehouses. The Port Authority has erect an information panel at Acreditations Office (moll of Castella).

8   If the lorry is late due to circumstances beyond the company or driver’s control, will it be attended to?
YES, in the first free slot at the Terminal.

9   What happens if the Terminal doesn’t have the contract number?
It will reject the loading application. The buyer will carry out the same procedure as now without the SEA (phone call/email to the importer/trader) so that they can give the order to the Terminal.

10   Are the time slots identical for all the Terminals?
NO, the time slots are customisable for each Terminal. They do not have to be identical.

11   What happens if the loading point is changed at the last minute, when the driver is already on the way?
The driver will be informed of the change through the HORASEA app and the previously assigned time will be maintained for the new loading point.

12   Can the delivery application and the delivery be made on the same day?
YES, providing the application is made in the morning and the delivery is in the afternoon.

13   What happens if the lorry or driver is changed?
The transport company will have to update the information on the SEA platform. The status of the delivery will return to “requested” and the Terminal will have to approve it.

14   Are drivers linked to a particular lorry registration?
By default yes, but they can be changed.



CONTACT




CUSTOMER SERVICE

sac@porttarragona.cat
977 259 462

USER SERVICE

Passeig Escullera
43004 Tarragona
customer@porttarragona.cat

Sign up to be kept informed