cerrar covid

Due to the worldwide health emergency caused by COVID-19, the implementation of the SEA is postponed until next October 2020, and the training sessions will be held during the month of September 2020. Exact dates will be published soon. We apologize for any inconvenience this may cause.


SEA
AGRI-BULK
DELIVERY SYSTEM


SEA
AGRI-BULK
DELIVERY SYSTEM


IT'S SEA TIME, GET INFORMED

flecha a SEA

SEA



SEA is the acronym for Sistema d’Entregues d'Agroalimentaris or Agri-bulk Delivery System. It is the system designed to make it easier for transport companies to pick up cargos from the agri-bulk terminals that the Tarragona Port Authority places at the disposal of the different agents involved.

SEA IN 6 POINTS




1   

SEA point 1

The Buyer requests a quantity of merchandise at the Terminal for a particular date.



2  

SEA point 2

The Terminal advises of the pick-up points.



3  

SEA point 3

The Transport Company receives the assignment and location.



4  

SEA point 4

The Transport Company selects an available time slot and informs of the lorry that will make the pick-up.



5  

SEA point 5

The Terminal assigns a pick-up time for the merchandise.



6  

SEA point 6

The Driver collects the load at the pick-up point on the day and at the time indicated.

ADVANTAGES



TRANSPORT COMPANY
AND DRIVER

Less waiting time.
Improved vehicle cost-effectiveness.
Fewer administrative procedures.
Improved planning.

BUYER

Improved planning.
Information on availability.
Information on time needed for pick-up.
Improved traceability.

TERMINAL

Fewer incidents.
Improved resource management.
Improved planning.

WAYS OF ACCESSING SEA



WEBSITE ACCESS
NON-AUTOMATED

Applications to pick up single or occasional deliveries can be made online via the SEA website at https://sea.porttarragona.cat

Access is restricted, you must register.

MOBILE PHONE ACCESS

The HORASEA app is designed to allow drivers to see their loading assignments and designated times and pick-up points on their mobile phones, as well as to receive notifications of any possible changes or incidents.

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WEBSITE ACCESS
AUTOMATED

For applications to collect regular deliveries we recommend you request the automation of the process to save time and avoid human error.

To integrate your software with that of SEA, please contact customer@porttarragona.cat

Register to receive information

REGISTRATION



DRIVER

Download the HORASEA mobile phone app; your transport company will give you the username and password to enter. Through this app you will be kept informed of the delivery day and time, the loading point and any possible changes or incidents.

If you are unable to install the HORASEA app your transport company will inform you of your loading assignment and any possible changes or incidents.

icon apple store          icon google play

TRANSPORT COMPANY

You will be registered by the first purchasing company that needs your services, after which any purchasing company can assign you deliveries. You will receive an email with a username and password to access the SEA website.

PURCHASER

Apply to the Port Authority for registration on the system. You will receive an email with a username and password to access the SEA website.

Request registration

TERMINAL

You will be registered by the Port Authority.

TRAINING



The new dates for the training sessions will be announced shortly.

Choose your training session

FAQS



1   Is registering the same as signing up for the SEA platform?
NO. Registration is to be kept informed of the latest information and signing up is the access to the Agri-bulk Delivery System.

2   Is there a procedure and a functional document for the Agri-bulk Delivery System?
YES. Register to be kept up to date and to receive those documents and information on the SEA.

3   When do you recommend automating access to the SEA?
When you make 15 or more delivery requests per day. Request the API rest from the Port Authority: customer@porttarragona.cat

4   Is it easy to work with the non-automated webSEA platform?
YES, providing you don’t have a large number of delivery applications per day, as the web SEA platform interacts manually. Access is via internet: https://sea.porttarragona.cat

5   Is it essential for the driver to download HORASEA mobile phone app?
NO. The app is designed to help lorry drivers manage their loading assignments, designated times and pick up points, as well as any possible changes or incidents. If the driver does not have the app, it will be the transport company that advises them of the assignments, changes or incidents.

6   When will the training sessions be held?
The new dates for the training sessions will be announced shortly. You will be informed of the dates and times if you have sent in the online form. Register to be kept up to date

7   Do the Terminals guarantee the assigned delivery times?​
YES, at their loading points and warehouses. The Port Authority will erect information panels at strategic points on the docks.

8   If the lorry is late due to circumstances beyond the company or driver’s control, will it be attended to?
YES, in the first free slot at the Terminal.

9   What happens if the Terminal doesn’t have the contract number?
It will reject the loading application. The buyer will carry out the same procedure as now without the SEA (phone call/email to the importer/trader) so that they can give the order to the Terminal.

10   Are the time slots identical for all the Terminals?
NO, the time slots are customisable for each Terminal. They do not have to be identical.

11   What happens if the loading point is changed at the last minute, when the driver is already on the way?
The driver will be informed of the change through the HORASEA app and the previously assigned time will be maintained for the new loading point.

12   Can the delivery application and the delivery be made on the same day?
YES, providing the application is made in the morning and the delivery is in the afternoon.

13   What happens if the lorry or driver is changed?
The transport company will have to update the information on the SEA platform. The status of the delivery will return to “requested” and the Terminal will have to approve it.

14   Are drivers linked to a particular lorry registration?
By default yes, but they can be changed.



CONTACT




CUSTOMER SERVICE

sac@porttarragona.cat
977 259 462

USER SERVICE

Passeig Escullera
43004 Tarragona
customer@porttarragona.cat

Sign up to be kept informed